One of the trades that involve a lot of interaction with people, if you like this, is one in human resources. Creative, results-oriented, for the good of people and the organization, a good communicator and empathetic, a human resources manager is the one who deals with both the management and practical part of the management of employees and the learning side and recruitment. Find out from this article what this role entails, what skills you need, and how to become a capable human resource manager successful in his career.

What does the role of human resources manager entail?

A human resources manager has several critical roles in attracting people to the organization and maintaining their well-being and employees' long-term learning and development. The functions of a human resources manager are:

Personnel management

Employee management involves managing payroll and preparing employee documents (certificates, employment contracts, and other additional documents required by employees). 

Recruiting and attracting new people to the team

To find the right people and attract them to your team, as a human resources specialist, you need to take care of the following tasks:

# Defining the required roles within the organization

# Identifying potential candidates by promoting recruitment ads on multiple channels and by checking and validating new profiles of people in line with what is sought within the company, organizational culture, and company values.

# Defining and establishing the employment process within the company

# Interviewing candidates, both by phone and online or face to face

# Preparation of documents for employment, labor inspection, and/or dismissal and resignation, when applicable

# Maintaining a good employer brand

# Employee development and well-being

A good human resources specialist considers employees' development and well-being in the workplace. The duties assigned to him in this case include:

Defining employee benefits and managing those benefits

Explaining development and learning processes, as well as their implementation

Coaching and mentoring for employees

Organizing training and teambuilding

Developing processes that involve improving employee relations

How to Become a Human Resource Manager

Usually, a human resources specialist has studies in the field (faculty of human resources management, for example) or related studies that apply very well in human management: psychology, sociology, management. If you are at the start of your career, you can first become a specialist in human resources if you take specific qualification courses, which can help you get a job in the field. Later, you can progress in your career and become a human resources manager, investing in yourself, constantly learning and developing your skills.

What skills do you need as a human resources manager?

To be a good human resources manager, you need a series of skills to help you coordinate all processes related to this field.

Interpersonal communication

You need to communicate very well, to manage the relations within the organization. Good communication involves empathy, active listening, conflict management because you interact daily with people within the organization. You will communicate with people with different levels of authority and influence. For example, the way you communicate with the company's CEO and the way you communicate with the juniors is very different. That's why the ability to connect well with all kinds of people, leaving a positive professional impression, is an essential skill.

Another important thing about communication is storytelling. You are a source of information for English speakers, which is why it is good to communicate both formally and informally, in writing, and verbally.

Knowledge of Labor Law

Knowledge of the legislation in the field requires knowledge of the Labor Code and its provisions that apply in various cases: drawing up employment contracts certificates making multiple documents related to employee management. Therefore, it is essential to be up to date with the latest labor law updates.

Candidate screening and recruitment

Identifying suitable candidates involves finding those candidates who have the right profile for open positions. It consists in getting to know more people, inviting them to interviews, and selecting the right ones for the right job.


Conducting interviews involves knowing the job description for which the job is being done and identifying the critical skills sought in an employee, supporting them with questions that will highlight them. Conducting interviews involves:

  • Organizing them.
  • Setting them up and asking the best questions.
  • Evaluating people through a variety of methods.


Management skills involve:

  • Overseeing the activities of the human resources team.
  • Managing all the activities of the department.
  • Good organizational skills.

It involves motivating people involving them in various activities related to better management. 

Learning & Development

Employee learning and development involves:

  • Conducting training programs.
  • Organizing courses.
  • Developing long-term learning plans tailored to each employee.
  • Depending on their development goals.

Another essential skill, in this case, is coaching, the ability to ask the right questions and inspire employees to become better at what they do.

Use of technology

Good use of technology is essential for all professionals today, and human resources are no exception. You don't need to be an IT specialist, but it is crucial to know all the tools and systems required to do your job more efficiently and effectively. This is especially relevant in organizations with international or remote/hybrid teams.

Human resources reporting skills

Reporting is an important skill. This information includes creating, writing, and interpreting HR reports, using data from various information systems, storytelling, and analyzing data. This way, you cannot only diagnose and understand data, but you can also turn the information into beautiful messages using storytelling. When you can report effectively, you can help advise managers and employees, create improved policies, and generally make more data-driven decisions.


Proactivity is more often considered a personality trait than a skill. In any case, it is something you can develop over time. For example, as a human resources professional, you link employee and employer. This way, proactivity can help you notice problems early and prevent them. In this sense, a proactive human resource manager is preferred to a reactive one. To be bold as an HR specialist, you must be constantly informed about the latest trends, technology, and work environment. In addition, HR skills should be an essential part of your career development.


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